10.10.2007

Get yer recall right here


Last month we received notice that our Maytag dishwasher was being recalled (and it isn't even made in China!)


It seems that the Jet-Dry rinse dispenser in the door leaks down into the wiring and starts a fire. 135 have been reported so far. Here's a link so you can find out if yours has been recalled.

If you have an affected unit, you call an 800 number. That triggers a delivery of a box of replacement parts. Ours never arrived, so I called back. Seems they didn't have the county I lived in so UPS couldn't deliver (huh?) A week later the box arrived, loaded with a new door with dispenser, wiring harness, and seal gasket.


Another call then sets up the Maytag repairman to come to the house and swap the parts.


Our guy had a problem pulling the wiring harness connections off a circuit board, and it, too, was trashed.



He told us "That happens a lot." I assumed he would have another circuit board in his truck.

Wrong. He called in the order, and when it arrives, yup, you guessed it; call the 800 number and set up another service call. Until then, its doing dishes the old fashioned way.
In recent weeks we've seen lots of recalls: Tainted Beef, Chicken Pot Pies, Toys with lead paint, now these people think we should recall our government leadership.

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